Shipping policy

Shipping Policy

Processing time

All orders are processed within 3–5 business days. Orders are not shipped or delivered on weekends or holidays. If we're experiencing a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Orders of $75 or more ship free.
• Orders under $75 will have shipping calculated at checkout based on weight and destination.

Delivery times are estimates and can vary depending on the shipping method and your location. Delivery delays can occasionally occur.

Shipment confirmation & order tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping to U.S. only

We currently only ship within the United States. We're not able to ship to international addresses at this time — check back in the future as we may expand.

Damages

Cross Point Supply is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you need to reach us about a shipping issue, contact us at Orders@crosspointsupply.com.